Lufthansa

Lufthansa
Deutsche Lufthansa AG
IATA
LH
ICAO
DLH
Callsign
LUFTHANSA
Founded 1953
Commenced operations 1954
Hubs
Focus cities
Frequent-flyer program Miles & More
Airport lounge HON / Senator Lounge
Alliance Star Alliance
Fleet size 287 excl. subsidiaries
710 inc. subsidiaries excl. shares
Destinations 221
Company slogan There's no better way to fly
Parent company Lufthansa Group
Headquarters Cologne, Germany
Key people
  • Jürgen Weber (Head of Supervisory Board)
  • Christoph Franz (CEO)
  • Stefan Lauer (Aviation Services and Human Resources)
  • Stephan Gemkow (CFO)
Revenue €27.324 billion (2010)[2]
Profit €1.1 billion (2010)
Website www.lufthansa.com

Deutsche Lufthansa AG (FWBLHA, OTC Markets GroupDLAKY) (German pronunciation: [ˈdɔʏt͡ʃə ˈlʊfthanza]) is the flag carrier of Germany and the largest airline in Europe in terms of overall passengers carried. The name of the company is derived from Luft (the German word for "air"), and Hansa (after the Hanseatic League, a powerful medieval trading group).

The airline is the world's fourth-largest airline in terms of overall passengers carried, operating services to 18 domestic destinations and 203 international destinations in 78 countries across Africa, Americas, Asia and Europe. Together with its partners Lufthansa services around 410 destinations.[3] With over 710 aircraft[4] it has the second-largest passenger airline fleet in the world when combined with its subsidiaries.

Lufthansa's registered office and corporate headquarters is in Deutz, Cologne, Germany, with its main operations base (Lufthansa Aviation Center (LAC) and primary traffic hub at Frankfurt Airport in Frankfurt am Main with a second hub at Munich Airport.[3][5][6][7] The majority of Lufthansa's pilots, ground staff, and flight attendants are based in Frankfurt.[8]

Lufthansa is a founding member of Star Alliance, the world's largest airline alliance, formed in 1997. The Lufthansa Group employs 117,000 people worldwide of 146 nationalities. In 2010, over 90 million passengers flew with Lufthansa (not including Germanwings and Brussels Airlines).

Contents

History

1950s: Post-war reformation

Lufthansa traces its history back to 1926 when the Deutsche Luft Hansa was formed in Berlin, an airline that served as flag carrier of the country until 1945 when all services were suspended following the defeat of Germany in World War II. The new Lufthansa was formed on 6 January 1953 as Aktiengesellschaft für Luftverkehrsbedarf, a company for air traffic demand, and was renamed Deutsche Lufthansa Aktiengesellschaft and relaunched as an airline on 6 August 1954. While Lufthansa claims DLH's history as its own, it is important to note that it is not the legal successor of the company founded in 1926. On 1 April 1955 Lufthansa launched scheduled service within Germany using the Convair 340. International operations started on 15 May 1955, with flights to points in Europe, followed by services to New York City from 8 June of that year using Lockheed Super Constellations aircraft, and on South Atlantic routes from August 1956.

East Germany attempted to establish its own airline in 1955 using the Lufthansa name, but this resulted in a dispute with West Germany, where the airline was already in operation. East Germany created its national airline Interflug in 1958, and the East German Lufhansa ceased to exist and merged into Interflug in 1963.[9] Lufthansa (and all other West German airlines) was banned from flying into West Berlin until the demise of the GDR regime.

1960s: Jetliner introduction

In 1958, Lufthansa placed an order for four Boeing 707s, used to start jet services from Frankfurt to New York City in March 1960. Boeing 720s were later bought to back up the 707 fleet. In February 1961, Far East routes were extended beyond Bangkok, Thailand, to Hong Kong and Tokyo. The cities of Lagos, Nigeria and Johannesburg, South Africa were added in 1962.

Lufthansa introduced the Boeing 727 into service in 1964 and in May of that same year they began the Polar route from Frankfurt to Tokyo. In February 1965, the company placed an order for twenty-one Boeing 737 medium-haul jets, which were introduced into service in 1968.

Lufthansa was the first customer to purchase and also bought the largest number of Boeing 737 aircraft, and was one of only four buyers of the new 737-100s (the others were NASA, Malaysia-Singapore Airlines and Avianca– while the NASA airframe was technically the first constructed, it was the last delivered and originally intended for delivery to Lufthansa). In doing so, Lufthansa became the first foreign launch customer for a Boeing commercial plane.

1970s–1980s: The wide-body era

The beginning of the wide-body era for Lufthansa was marked with the inaugural Boeing 747 flight on 26 April 1970. In 1971, Lufthansa began service to South America. In 1979, Lufthansa and Swissair were launch customers for the advanced new Airbus A310, with an order for twenty-five aircraft.

The company's fleet modernisation programme for the 1990s began on 29 June 1985 with an order for fifteen Airbus A320s and seven Airbus A300-600s. Ten Boeing 737-300s were ordered a few days later. All of the aircraft were delivered between 1987 and 1992. Lufthansa also bought Airbus A321, Airbus A340 and the Boeing 747-400.

In 1987, Lufthansa, together with Air France, Iberia and SAS, founded Amadeus, an IT company (also known as a GDS) that would enable travel agencies to sell the founders and other airlines' products from a single system.

Lufthansa adopted a new corporate identity in 1988. The fleet was given a new livery while cabins, city offices and airport lounges were redesigned.

1990s–2000s: Further expansion

On 28 October 1990, 25 days after reunification, Berlin became a Lufthansa destination again. On 18 May 1997, Lufthansa, Air Canada, Scandinavian Airlines, Thai Airways and United Airlines formed the Star Alliance, the world's first multilateral airline alliance.

In 2000, Air One became a partner airline of Lufthansa and nearly all Air One flights were code-shared with Lufthansa until the purchase of Air One by Alitalia. Lufthansa has a good track record for posting profits, even in 2001, after 9/11, the airline suffered a significant loss in profits but still managed to stay 'in the black'. While many other airlines announced layoffs (typically 20% of their workforce), Lufthansa retained its current workforce.[10]

On 6 December 2001, Lufthansa announced an order for 15 Airbus A380 superjumbos with 10 more options, which was confirmed on 20 December. The A380 fleet will be used for long-haul flights from Frankfurt exclusively.

In June 2003, Lufthansa opened Terminal 2 at Munich's Franz Josef Strauß Airport to relieve its main hub, Frankfurt, which was suffering from capacity constraints. It is one of the first terminals in Europe partially owned by an airline.

On 17 May 2004, Lufthansa became the launch customer for the Connexion by Boeing in-flight online connectivity service.

On 22 March 2005, SWISS merged with Lufthansa Airlines. The merger included the provision that the majority shareholders (the Swiss government and large Swiss companies) be offered payment if Lufthansa's share price outperforms an airline index during the years following the merger. The two companies will continue to be run separately.

On 6 December 2006, Lufthansa placed an order for 20 Boeing 747-8I airliners, becoming the launch customer of the type. The airline is also the second European airline to operate the Airbus A380 (after Air France). Their first A380 was delivered on 19 May 2010.[11]

On 11 June 2010, the Airbus A380 service was operated between Frankfurt and Tokyo.[12]

Corporate affairs and identity

Headquarters

Lufthansa's corporate headquarters is located in Cologne, Germany.[13]

In 1971, Lawrence Fellows of The New York Times described the then-new headquarters building that Lufthansa occupied in Cologne as "gleaming".[14] In 1986, terrorists bombed the headquarters of Lufthansa.[15] No people received injuries as a result of the bombing.[16]

In 2006, the builders laid the first stone to the new Lufthansa headquarters in Deutz, Cologne. By the end of 2007 Lufthansa planned to move 800 employees, including the company's finance department, to the new building.[17]

Several Lufthansa departments are not located in the headquarters; instead they are located in the Lufthansa Aviation Center at Frankfurt Airport in Flughafen, Frankfurt. The departments include Corporate Communications,[18] Investor Relations,[19] and Media Relations.[20]

Subsidiaries

In addition to its main operation, Lufthansa has several subsidiaries, including:
Airline subsidiaries:

Other operations:

Brand history

The Lufthansa logo, an encircled stylized crane in flight, was created in 1918 by Otto Firle. It was part of the livery of the first German airline, Deutsche Luft-Reederei (abbreviated DLR), which began air service on 5 February 1919. In 1926, Deutsche Luft Hansa adopted this symbol, and in 1954, Lufthansa expressed continuity by adopting it, too.

The original creator of the name Lufthansa is believed to be F.A. Fischer von Puturzyn. In 1925, he published a book entitled "Luft-Hansa" which examined the options open to aviation policymakers at the time. Luft Hansa was the name given to the new airline which resulted from the merger of Junkers Luftverkehr AG and Deutscher Aero Lloyd.[27]

Alliances and partnerships

Commercial

Lufthansa is owned by private investors (88.52%), MGL Gesellschaft für Luftverkehrswerte (10.05%), Deutsche Postbank (1.03%) and Deutsche Bank (0.4%) and has 37,042 employees (at March 2007).[3]

On 13 December 2007, Lufthansa and U.S.-based low-cost airline Jetblue announced the beginning of a partnership initiated through the 19% stake purchase in Jetblue shares by Lufthansa. This is the first major ownership investment by a European carrier in an American carrier since the EU–U.S. Open Skies Agreement became effective in 2008.

In late 2007, the Lufthansa cargo hub dispute was started by Russia. Lufthansa was forced to relocate its cargo hub from Kazakhstan to Russia.

On 28 August 2008, Lufthansa and Brussels Airlines announced that they were negotiating joining together.[28]

On 15 September 2008, it was jointly announced by both airlines that Lufthansa will acquire a 45% stake in Brussels Airlines with an option to acquire the remaining 55% from 2011. As a part of this deal Brussels Airlines will join Star Alliance. Brussels entered into the Star Alliance in December 2009.[29][30][31]

On 28 October 2008, Lufthansa exercised its option to purchase a further 60% share in BMI (additionally to the 20% Lufthansa already owned), this resulted in a dispute with former owner Sir Michael Bishop, though. Both parties reached an agreement at the end of June 2009, so the acquisition could take place with effect from 1 July 2009.[32] By acquiring the remaining 20% from Scandinavian Airlines Lufthansa has full control over BMI since 1 November 2009.[33]

In November 2008, Lufthansa and Austrian Airlines announced a deal in which Lufthansa will buy the majority stock from the Austrian government. The deal was completed in January 2009. At the same time, Lufthansa announced that they are in serious talks with Scandinavian Airlines System about a merger between the two airlines but Lufthansa would have to make great changes to SAS before this is viable because of the financial state of Scandinavian Airlines System over the last few years. In May 2009, it announced that talks are occurring between about a "closer commercial co-operation" between the two companies, but that a takeover is not in Lufthansa's plans.[34] Additionally, it announced that if British Airways was unable to complete its merger with Iberia, it would attempt to begin talks with the Spanish airline itself.[35]

In 2010, Lufthansa was named in a European Commission investigation into price-fixing, but was not fined due to acting as a whistleblower.[36]

Technology

Until April 2009 Lufthansa inventory and departure control systems, based on Unisys were managed by LH Systems. Lufthansa reservations systems were outsourced to Amadeus in the early 1990s. Following a decision to outsource all components of the Passenger Service System, the functions were outsourced to the Altéa platform managed by Amadeus.

Partner airlines

Lufthansa built up a worldwide partner network, offering coordinated connections, common frequent-flyer programmes and code sharing. After the liquidation of Team Lufthansa, some of the former Team Lufthansa members were integrated into the partner programme. All airlines remain independent and keep their own corporate identity. Lufthansa partners around the world are:

Destinations

Codeshare agreements

Besides fellow Star Alliance members, Lufthansa has codeshare agreements with the following airlines (as of January 2012):[37]

Fleet

As of July 2011, the Lufthansa fleet consists of the following aircraft with an average age of 13.3 years:

Lufthansa Fleet[40][41][42][43][44][45]
Aircraft In Service Orders Passengers
F C Y
Total
Airbus A319-100 25 3 24 102 126
Airbus A320-200 46 23 168 168
Airbus A320neo 25
TBA
Airbus A321-100 20 200 200
Airbus A321-200 31 9 200 200
Airbus A321neo 5
TBA
Airbus A330-300 15 3 8 48 165 221
Airbus A340-300 26 8 48 165 221
8 36 197 241
44 222 266
Airbus A340-600 24 8 60 238 306
66 279 345
Airbus A380-800 8 9 8 98 420 526
Boeing 737–300 33 18 106 124
Boeing 737–500 23 120 120
Boeing 747-400 28 8 80 234 322
8 66 279 353
8 52 310 370
Boeing 747-8I 20 8 80 298 386
Total 285 97

Airbus A380

Lufthansa Airbus 380 Routes:

Fleet history

Over the years, Lufthansa has operated the following aircraft types:[46][47]

Lufthansa Mainline past fleet since 1955
Aircraft Introduced Retired Notes
Airbus A300 1976 1984 originally had the A300B2 and A300B4 version and later added the A300 back to the fleet with the -600 series[48]
1987 2009
Airbus A310 1984 2005
Airbus A319 1996
Airbus A320 1989
Airbus A321 1994
Airbus A330-200 2002 2006
Airbus A330-300 2004
Airbus A340-200 1993 2006
Airbus A340-300 1993
Airbus A340-600 2003
Airbus A380 2010
Boeing 707 1960 1984 also used in cargo configuration
Boeing 720 1961 1965
Boeing 727 1964 1993
Boeing 737-100 1968 1982 launch customer, dubbed City Jet
Boeing 737–200 1982 1997
Boeing 737–300 1986
Boeing 737–400 1992 1998
Boeing 737–500 1990
Boeing 747–100 1970 1979 also used in cargo configuration
Boeing 747–200 1971 2004 also used in cargo configuration
Boeing 747-400 1989
Convair CV-340/440 1955 1968 also used in cargo configuration
Lockheed Super Constellation/Starliner 1955 1967
Douglas DC-3 1955 1960
Douglas DC-4 1958 1959 cargo aircraft (one leased aircraft)
Douglas DC-8 1968 1996 cargo aircraft
McDonnell Douglas DC-10 1974 1994
McDonnell Douglas MD-11 1998 cargo aircraft
Vickers Viscount 1958 1971 also used in cargo configuration

Aircraft Naming Conventions

In September 1960, the Lufthansa Boeing 707 (D-ABOC), which would serve the Frankfurt-New York intercontinental route, was christened Berlin after the divided city of Berlin by then-mayor Willy Brandt. Following the Berlin, other Lufthansa 707 planes were named "Hamburg", "Frankfurt," "München" and "Bonn." With these names, the company established a tradition of naming the planes in its fleet after German cities and towns or federal states, with a general rule of thumb that the airplane make, size, or route would correspond roughly to the relative size or importance of the city or town it was named after.

This tradition has continued to this day, with two notable exceptions until 2010. The Airbus A340-300 (D-AIFC Gander/Halifax) was named after Gander and Halifax, two Canadian cities along the standard flight path from Europe to North America. It became the first Lufthansa airplane named after a non-German city. The name is meant to commemorate the hospitality of the communities of Gander and Halifax, which served as improvised safe havens for the passengers and crew of the multitude of international aircraft unable to return to their originating airports after the closing of the North American airspace in the days following the terror attacks of 11 September 2001.

The other aircraft not named after a German city was the Airbus 321-100 (D-AIRA), which was designated Finkenwerder in honour of the collaborative Airbus facility in the borough of Hamburg-Finkenwerder, where parts of the Airbus models are manufactured.

In February 2010, Lufthansa announced that the first two Airbus A380 in its fleet would be named Frankfurt am Main and München, following its naming tradition. However, the subsequent A380 aircraft are named after destination cities.

Vintage aircraft restoration

Lufthansa Technik, the airline's maintenance arm, restored a Junkers Ju 52/3m built in 1936 to airworthiness; this aircraft was in use on the 10-hour Berlin to Rome route, across the Alps, in the 1930s. Lufthansa is now restoring a Lockheed Super Constellation, using parts from three such aircraft bought at auction. Lufthansa's Super Constellations and L1649 "Starliners" served routes such as Hamburg-Madrid-Dakar-Caracas-Santiago. Lufthansa Technik recruits retired employees and volunteers for skilled labour.[49][50] Lufthansa sells aviation enthusiasts rides on the restored aircraft.

Cabin

Intercontinental

First Class: Lufthansa First Class is offered on most long-haul aircraft (Airbus A330-300, A340-300, A340-600 and A380-800, Boeing 747–400). Each seat converts to a two-metre bed, includes laptop power outlets, as well as entertainment facilities. Meals are available on demand. Lufthansa offers dedicated First Class check-in counters at most airports, and offers dedicated First Class lounges in Frankfurt and Munich, as well as a dedicated First Class Terminal in Frankfurt. Arriving passengers have the option of using Lufthansa's First Class arrival facilities, as well as the new Welcome Lounge. Lufthansa has introduced a new First Class product aboard the Airbus A380 and plans to gradually introduce it on all of its long-haul aircraft.[51]

Business Class: Lufthansa's long-haul Business Class is offered on all long-haul aircraft. Each seat converts to a two-metre angled lie-flat bed, includes laptop power outlets and entertainment facilities. Lufthansa offers dedicated Business Class check-in counters at all airports, as well as dedicated Business Class lounges at most airports, or contract lounges at other airports, as well as the Lufthansa Welcome Lounge upon arrival in Frankfurt.

Economy Class: Lufthansa's long-haul Economy Class is offered on all long-haul aircraft. All have a 31" seat pitch except the Airbus A340s, which have a 32" seat pitch. Passengers receive meals, as well as free drinks. In 2007, Lufthansa began installing personal Audio-Video-On-Demand (AVOD) screens in Economy Class. The Airbus A340s and A330s have been completely refitted with AVOD, while the 747s are in the process of being refitted. The Airbus A380s are being delivered with AVOD systems already installed.

Lounges

Lounge Access – Class Access – Status Notes Number on Network
First Class Terminal First Class HON Circle FRA only 1
First Class Lounge First Class HON Circle FRA and MUC only 3
Senator Lounge First Class Senator (or higher)
Star Alliance Gold
30
Business Lounge Business Class (or higher) Frequent Traveller (or higher) 26
Welcome Lounge Business Class (or higher) Frequent Traveller (or higher) FRA only
Intercontinental passengers only
No Star Alliance Gold
1

Lufthansa operates four types of lounges: First Class, Senator, Business, and Welcome Lounges. Each departure lounge is accessible both through travel class, or Miles and More/Star Alliance status; the Welcome Lounge is limited to arriving premium Lufthansa passengers only.

First Class Terminal

Lufthansa operates a First Class Terminal at Frankfurt Airport. The first terminal of its kind; access is limited only to departing Lufthansa First Class, and HON Circle members. Approximately 200 staff care for approximately 300 passengers per day in the terminal, which features a full-service restaurant, full bar, cigar lounge, relaxation rooms and offices, as well as bath facilities. Guests are driven directly to their departing flight by Mercedes-Benz S-Class, Porsche Cayenne, Porsche Panamera or Mercedes-Benz Viano.

Miles & More

Lufthansa's frequent-flyer programme is called Miles & More, and is shared among several European airlines, including Austrian Airlines, Adria Airways, Croatia Airlines, LOT Polish Airlines, Luxair, Swiss International Air Lines, and Brussels Airlines. Miles & More members may earn miles on Lufthansa flights and Star Alliance partner flights, as well as through Lufthansa credit cards, and purchases made through the Lufthansa shops. Status within Miles & More is determined by miles flown during one calendar year with specific partners. Membership levels include: Basic (no minimal threshold), Frequent Traveller (Silver, 35,000 mile threshold), Senator (Gold, 100,000 mile threshold, 130,000 for German residents), and HON Circle (Black, 600,000 mile threshold over two calendar years). All non-basic Miles & More status levels offer lounge access and executive bonus miles, with the higher levels offering more exclusive benefits.

Accidents and incidents

This is a list of accidents and incidents involving Lufthansa mainline aircraft since 1954. For earlier occurrences, refer to Deutsche Luft Hansa. For accidents and incidents on Lufthansa-branded flights which were operated by other airlines, see the respective articles (Lufthansa CityLine, Lufthansa Cargo, Contact Air and Air Dolomiti).

Fatal

Non-fatal

Hijackings

See also

Germany portal
Companies portal
Aviation portal


References

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